mIVR
mSecured
mSecured – is a unique and innovative Helpline & Case Management Solution based on the Build, Operate and Transfer (BOT) model. With mSecured, NGOs and Government organizations working towards children rights and protection can ensure that children live in a safe, secured and non-threatening environment.
With funding from organizations such as the Rockefeller Foundation, Plan International, UNICEF and USAID; Techno Brain BPO/ITES has implemented mSecured at various Child Helplines in Kenya, Ghana, Namibia, Uganda and Zambia.
Features
For more information visit www.m-secured.com
mIVR- A completely automated Interactive Voice Response (IVR) based health care system, developed by Techno Brain BPO / ITES, mIVR™ helps medical care service providers across the globe to provide automated quality healthcare services at affordable prices to patients mostly in remote and hard-to-reach areas.
mIVR, built on mobile telephony technology, helps health care institutions to conduct health care awareness campaigns on maternal health, safe childbirth, ante-natal and post-natal care, children’s vaccination alerts, nutrition, HIV & AIDS, TB etc.
Features
For more information visit www.m-ivr.com
Operations and services outsourced to Techno Brain included; Installation configurations, maintenance and support of our ICT Systems including hardware, software and networking. Development of Customer Relationship Management Provision of Technical And Operations resources Training of current Childline teams/counsellors on data management Smooth transition from ChildLine’s old operations to the modern Call Centre operations
Operations and services outsourced to Techno Brain included; Installation configurations, maintenance and support of our ICT Systems including hardware, software and networking. Development of Customer Relationship Management Provision of Technical And Operations resources Training of current ChildLine teams/counsellors on data management Smooth transition from ChildLine’s old operations to the modern Call Centre operations
Funded by Rockefeller Foundation
To read more, Click hereWith Techno Brain’s best in class helpline solution, we at Lifeline have been able to upgrade our existing ICT infrastructure that helped us to consistently minimize our call drops and able to follow up more efficiently on cases related to abuse and violence and further enhanced our reach to the community through different channels such as short messaging, email and chat services.” – Executive Director – Lifeline Zambia
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Fill the form to Download Brochure and Request for Demo
Fill the form to Download Brochure and Request for Demo