KNH wanted to increase its efficiency by reducing the time patients took to register at the hospital by automating the registry process and reduce the time taken to retrieve patient file from the records. Techno Brain BPO ITES was approached by KNH to address their problem. Techno Brain proposed Scanning and Digitization of KNH’s medical records and storing them in document management system, centralized location, enabling access of patient files to hospital staff from different clinics or locations. To start with, Techno Brain had to digitize 4.5 million records of KNH which involved data capture, document scanning and digitization within a realistic time frame. For this project, Techno Brain BPO / ITES, through its Impact Sourcing initiative, employed 35 under privileged youth from slums of Nairobi and provided them with basic training on the complete process involved in digitization of medical records.
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