mIVR Mobile Health Care

Techno Brain BPO/ITES has developed a completely automated Interactive Voice Response (IVR) system-based solution specifically tailored for healthcare, utilizing latest technologies and state‐of‐the‐art infrastructure.

mIVR™ uses mobile telephony to generate automated voice responses which enable the user to interact with a database, via a touch‐tone telephone, to either acquire information from or enter data into the database.

Features & Benefits

  • Expectant mothers on data base are connected to Delivery Assistance hotline.
  • Alerts to nearby healthcare providers.
  • Emergency-request follow up system.
  • Enlighten expecting mothers on best practices during pregnancy.
  • Uses mobile telephony to generate automated voice responses which enable the user to interact with a database, via a touch‐tone telephone, to either acquire information from or enter data into the database.

  • Automated operations for making monthly calls.
  • Up-to-date healthcare information delivered to patients.
  • Voice recording managed with ease.
  • Periodic tracking of patients’ health progress.
  • Easy and clear understanding of information for patients.
  • Access to basic monitoring and evaluation reports in real-time.
  • Improved productivity of healthcare workers.
  • Seamless integration with third-party databases.
  • Access to information in native languages with language independent tool.
  • With Techno Brain’s mIVR, maternal healthcare institutions can record data pertaining to 90% of pregnant women in a particular region and help about 75% of women to have safe deliveries.
  • Uses mobile telephony to generate automated voice responses which enable the user to interact with a database, via a touch‐tone telephone, to either acquire information from or enter data into the database.

Challenges & Solutions

Challenge
Solution
Language barrier
Language independent tool, helping users get information in native languages.
Scattered records and poor data management.
Manage voice recording with ease, track health progress periodically and help patients to have a safe and secured life.
Unreliable upkeep of reports and analytics
Improve productivity with comprehensive reports and seamless integration with third-party databases.

Industry Use Case

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Automated Guided Vehicle

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PO Box 57666-00200, Heritan House Woodlands Road, Off. Argwings-Kodhek Road

Tel. +254 738 770 186/ 734 770 187
Fax +254 202 246 186

info@technobraingroup.com