Customer Service with a Difference

Who We Are

Techno Brain BPO / (ITES), is an ISO 9001:2008 certified business process outsourcing and IT-enabled services division of the Techno Brain Group -Africa’s leading ICT solutions and education and training provider. In addition, we are CMMI Level-5 appraised.

Techno Brain BPO / ITES offers specially tailored, affordable, quality and high-end solutions in the areas of call center management, back office services, knowledge process management, digital media services and shared services utilizing the latest technology and state-of-the art infrastructure to clients across the globe

People and Culture

Techno Brain is performance oriented. We value performance, overall employee growth and structures to facilitate that. We celebrate culture and inclusivity. We celebrate employee birthday’s every end month. We encourage employee engagement theme days, events such as nature hikes and field activities such as volleyball and football among many other. We also have 30% impact sourcing from local communities also hosting a diverse culture deriving its unique and spirited workforce.

Impact Sourcing

Refers to a branch of the BPO  industry that employs people at the base of the pyramid or socioeconomically disadvantaged individuals as principle workers in business process outsourcing centers to provide high-quality, information-based services to domestic and international clients.

Get in Touch

Contact Us

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PO Box 57666-00200, Heritan House Woodlands Road, Off. Argwings-Kodhek Road

Tel. +254 738 770 186/ 734 770 187
Fax +254 202 246 186

info@technobraingroup.com