AX- Technical Consultant role

Experience : 5-8 years

Comprehensive Support services on Microsoft Dynamics AX – Finance & Operations

• Dynamics AX Client Administration
• System Copies and Installation
• System Tuning: Maintaining AOS Load balancing, Maintaining Batch groups
• Database Management
• Backup and Restore Management
• Dynamics AX Help Document
• IT Monitoring
• Dynamics AX Performance Monitoring & Application Monitoring

Good To Have:

• System Availability Monitoring
• Background Job Monitoring
• Database Monitoring
• Job Scheduling
• Performance Tuning
• Software Logistics & Software Maintenance, Conducting Technical tests
• Dynamics AX Security Configuration

Role & Responsibilities:

Level 1 & Level 2 Technical Support with issue recreation and customization, handling escalated issues

Some key responsibilities:

• Assistance on Critical Service Requests
• Issue Management
• Quality control
• Working on bugs in Dynamics AX Application
• Training of Dynamics AX out-of-box features as per customer request
• Providing information and advice to customer on Dynamics AX 2012 related tasks
• Monitoring and adhering to Customer SLAs for Support

Please email your CV’s to: careers@technobraingroup.com indicating the position applied for