Trade Operations Assistant

Trade Operations Assistant


We are seeking an experienced and results-driven Trade Operations Assistant who will assist with trade operations processes of the business.

Required Skills & Experience:


A bachelor’s degree in any field related to Business, banking, and Importation.

Minimum 5 years of experience in managing trade operations and imported goods or any related/similar position.

Professional in using charts and making analysis reports.

Excellent communication skills & relations with all banks and full awareness of new banking rules that might arise.

Solid understanding of financial management & banking & central bank policies and procedures.

Fluent in the English language whether in reading, business writing and especially in international correspondence & professional emails.

Experience in international trade contracts in a way that secures and guarantees company rights.

Full awareness of Cost, Insurance, and Freight (CIF) and all international shipping agreements used in the transportation of goods between a buyer and a seller.

Full awareness of all kinds of documents related to import and banking with laws and regulations.

Full awareness of bank transfers & Electronic Funds Transfer (EFT) according to new laws and any new laws that might arise.

Full awareness of customs taxes according to new laws and being always of any updates that might arise.

Full awareness of customs & tax rules and regulations for best implementation methods.

Full knowledge and awareness of different types of shipping whether through air, land, or sea according to the type of goods with consideration to speed, cost, safety & Freight Cost.

Full awareness of the central bank of Kenya rules and policies including but not limited to Interest Rates, Inflation Rates, Official Exchange rates & credit facilities.

Good Understanding of general finance and budgeting, banking facilities, loans, L/C’s and best practices for companies small & big projects.


Assist in the trade operations processes, documentation, systems and interface with relevant internal and external counterparts.

Assist in the preparation, review, editing of contracts and addendum to commercial standards and business expectations.

Issue and manage Letters of Credit for purchases and sales – tracking and resolving any arising issues.

Coordinate and manage contract/ trade re-cap/ shipment planning & LC execution with suppliers, logistics operations teams.

Assist in daily trade operations and resolve any contract/ shipment and LC related issues.

Assist in resolve quality-claims (off spec), partial loading (dead freight), non performance or default (cancellation), delay or postponement, and any other contract related problems in coordination with suppliers/customers.

Work with the Trade Operations Manager to manage tenders (procurement/sales) participation – prepare required documentation and arrange prepayment, earnest money, performance bond as applicable.

Assist the Trade Operations Manager by providing monthly shipping reports, and other insight reports and analysis for management to monitor and grow the business.

Assist in maintaining an active dialog with customers and suppliers to ensure smooth and accurate execution of product contracts.

Assist in ensuring all operations are carried on in an appropriate, cost-effective way.

Improve operational management systems, processes, and best practices for all operational activities on importation and banking.

Arrange shipping details, import licenses, customs declarations, shipping, and routing of product.

Expedite import arrangements and maintains current information on import tariffs, licenses, and restrictions.

Ensuring that all operational company practices and day to day operational work are complying.

Identify gaps with Import compliance manual, recommend and implement improvements.

Assist with cross-functional projects related to import transactions.

Develop, manage and maintain strong mutually beneficial relationships with external stakeholders

Please email your CV’s to: recruitment@technobrainbpo.comindicating the position applied for.

Job Category: Trade Operations Assistant
Job Type: Full Time
Job Location: Kenya

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