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Trips + Trainer/Tech Author – Tax & Customs

Job Category: Technical
Job Type: Full Time
Job Location: Sierra Leone


The role is responsible for working directly with revenue authorities and providing quality training on each of the modules of the TRIPS+ ITAS Tax System and production of appropriate training and help documentation.

Required Skills & Experience:

Academic Qualifications

  • Bachelor’s degree Business/IT or a relevant field.
  • Relevant professional qualification and membership.


  • 3 years’ experience prior in the relevant area.
  • Excellent course preparation and delivery skills.
  • Time management and organization skills.


  1. Develop, Deliver & Review Training
  • Develop course material per TRIPS+ module based on system and test Cases and Customised client changes.
  • Conducting training classes based on the given curriculum both onsite/offsite training for clients.
  • Usage of appropriate guidelines and technical reference material for the conduct of education delivery.
  • Coordinating with the project team and adhere to published project plan to ensure timely delivery of courseware to the students.
  • Develop and maintain TRIPS+ User manuals based on Product and Customised content.
  • Designing Test Scenarios and Test Cases for the Requirements.
  • Conduct Effort Estimation for Proposal / Projects CR’s
  1. Coordinating Test Execution
  • Conduct Peer Reviews on Test Cases and Defects.
  • Perform Sanity, System Testing and Regression Testing.
  • Updating Requirement Traceability Matrix.
  • Coordinating with Development Team, Lead, Project Manager, Client Regarding Project Status and Builds.
  1. Conducting Auditing, Assessments and Test Reporting


  • Reporting Identified Defects and Tracking them to Closure. This includes Metrics generation, Analysis and Taking Required Actions.
  • Preparation of System Test Report.
  • Periodic (Daily and Weekly) status Reports and MOMs of all assigned tasks to the supervisor.
  • Conduct Root cause Analysis, Peer reviews.
  • Prepare feedback forms for student training course feedback.
  • Prepare post course feedback report


  1. Contribute and participate in training team


  • Participate in team meetings
  • Provide IT training support and advice to team members and workplace members
  • Conducting and managing various workshops for existing/new clients in co-ordination with sales team and GM for Brand promotion/visibility.
  • Participate in revenue generation activities as assigned by the Training Manager or Product Manager.
  1. Administrative


  • Administrative and logistical ownership for all tasks necessary for successful training delivery.
  • Documentation and reporting on all aspects of training delivery as stipulated in the delivery procedures.
  • Conducting and participating in Training, Team Meetings and other Knowledge Transfer Projects.
  1. Individual Learning & Development


  • Ensure continuous engagement in their personal growth and development by enrolling in relevant trainings within and outside the organization

Closing Date for receiving applications: 31st October 2019.Send Cv’s

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