With increasing demands to improve operations and serve stakeholders efficiently, Government agencies feel the need for an effective IT system, a portal – that would maximise efficiencies and ensure a consolidated view of information from different sources. This enables easy decision making. Keeping in mind the information and support services that citizens expect from the Government, Techno Brain developed an Intranet Portal and Messaging System, an intelligent communications solution – which delivers prompt and efficient services while ensuring cost savings. Techno Brain’s system assist Revenue Authorities to become efficient tax administration services provider. The solution enhances internal and external communication, automates workflows, and provides easy access to information.