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Who we are

Techno Brain BPO / (ITES), is an ISO 9001:2008 certified business process outsourcing and IT-enabled services division of the Techno Brain Group -Africa’s leading ICT solutions and education and training provider. In addition, we are CMMI Level-5 appraised.

Techno Brain BPO / ITES offers specially tailored, affordable, quality and high-end solutions in the areas of call center management, back office services, knowledge process management, digital media services and shared services utilizing the latest technology and state-of-the art infrastructure to clients across the globe.

People and Culture

Techno Brain is performance oriented. We value performance and overall employee growth and come up with structures to facilitate that. We celebrate culture and inclusivity. The company being comprised of 42% women, programs such as development meetings for ladies are held every month. We celebrate employee birthdays every end month. Hold employee engagement theme days and events such as nature hikes and field activities such as volleyball and football among many other. We see cultural activities as a chance to improve yourself.

Techno Brain has 30% impact sourcing from local communities also hosting a diverse culture deriving its unique and spirited workforce from Hyderabad, India to Kigali, Rwanda. From Dar Es Salaam, Tanzania to Sandton, South Africa to Nairobi, Kenya. From Naples, Florida to the UK and all around the globe.

In Techno Brain, we value the employee.

Impact Sourcing

Refers to an arm of the business process outsourcing (BPO) industry that employs people at the base of the pyramid or socioeconomically disadvantaged individuals as principle workers in business process outsourcing centers to provide high-quality, information-based services to domestic and international clients.