Kwale County Government Revenue Collection & Management System, Kenya
The over-riding determination that drives the business is the regulatory provisions that have been enshrined in law, stipulating that all County Governments be required to automate their Revenue Management functions across Systems, processes and people. Making that transition from manual and paper based processing and transacting to digitization and cashless transactions.
The key fundamental concerns are:
County Government Tax payers & Assets Re-Inventorization – to allow for budgeting, forecasting through the use of technologies such as GIS mapping of all potential tax payers in the county.
Payments digitization – adoption of cashless payment platforms
Reporting and Citizen Engagement – intuitive dashboards and reports – disseminated across all stakeholders, i.e. Citizens, Government entities, i.e. KRA, etc. Citizen engagement through public portals for service access and payments channeling.
The proposed solution was to ensure transparency of the Revenue Management process, embed control mechanisms and ensure data security and reliability.