Techno Brain launched its New BPO & Call Centre facility in Tanzania

Techno Brain launched its New BPO & Call Centre facility in Tanzania

Techno Brain BPO / ITES, the business process outsourcing & IT enabled services division of Africa’s leading IT Solutions & IT Training services provider Techno Brain Group, launched its Tanzania operations on 6th October 2014 in Dar es Salaam, Tanzania.


Techno Brain’s new facility will be offering Voice, Data, Knowledge Process Management and IT Enabled Services tailored to the global outsourcing industry. Focusing on Africa 1st, Techno Brain brings leading technology solutions to the market through internally developed products, strategic partnerships and acquisitions in order to facilitate access to the best of breed in Information Technology solutions. Techno Brain’s BPO/ITES exhibited its IVR and Helpline solutions mIVR and mSecured respectively. Both solutions have been designed to deal with social problems such as child and women abuse.

The occasion saw Hon. Prof. Makame Mbarawa (MP) Minister of Communication Science and Technology, Govt of Tanzania, gracing the ceremony as the guest of honour. Dr. Hassan Mshinda, Director General of Costech Senior Government officials, chief executive officers from Techno Brain’s partners and clients also graced the occasion.

Techno Brains’ Chairman, Mr Mahesh Patel, stated during the launch “This day is therefore not only significant to Techno Brain, but to Tanzania as a whole, who will now be able to benefit from Techno Brains BPO & ITES services”.

Manoj Shanker, Techno Brain’s CEO reiterated the Chairman’s sentiments by stating “With almost 200 million people aged between 15 and 24, Africa has the youngest population in the world. And it keeps growing rapidly. The number of young people in Africa will double by 2045. Between 2000 and 2008, Africa’s working age population (15-64 years) grew from 443 million to 550 million; an increase of 25%. With Techno Brains impact sourcing, we have very many success stories of people coming from challenging background are now leading a respectful life style with fulfilling theirs as well their family’s dreams. The opportunity that BPO industry can create in terms of employment creation is immense and has lot of potential for companies to achieve better results in their business sectors and avoid the risk wasting the tremendous potential offered by their youth.”